Frequently Asked Questions

What is Secret?

Secret is a marketplace with over 250+ deals available on the most highly demanded SaaS tools for startups. We assist and help you save thousands of dollars on the essential tools your business needs to grow.

How do I become a member?

Simply sign up and purchase a Secret subscription. You will then have access to all of Secret's offers!

How much does Secret cost?

You can either buy some of our deals individually or access our whole catalog of deals by purchasing the Unlimited membership

What do I get with the Unlimited membership?

With Secret's Unlimited membership, you get access to over 200 deals and all the new deals we're adding to the marketplace each week. You will also have access to our global community of startups & founders to grow your network.

Are your partners offers binding?

Most of the offers are non binding. You can unsubscribe from any service at anytime.

How do I know if I am eligible for the offers?

You can find the eligibility criteria for each offer listed under "Check eligibility criteria" on the offer's page. In the case of any doubt or questions, you can contact us at applications@joinsecret indicating your website URL and the offer(s) you are interested so we can check your eligibility.

Can I use a deal if I'm already using the product?

Some offers are uniquely for "new customers" meaning you must not be currently paying for that particular product in order to redeem the offer. "Add credits to your account" indicates that the offer is available for "existing customers". For any questions, contact us at

I applied for a deal but haven't received a response. What should I do?

You can contact the relative team for more information or you can contact for guidance.

What is your refund policy?

Subscriptions can be refunded as long as no offers have been redeemed or you have been deemed ineligible for the offers. To request a refund, you can contact us at with the email associated with your Secret account and the reason for the refund.

How do I cancel my subscription?

You can cancel your subscription directly from your account on Secret or you can contact for assistance.

Do you have an affiliate program?

Yes! You can sign up here

How does your white label solution work?

We offer a white labeled solution for VCs, Accelerators, Incubators, and other startup communities that you can use to provide our deals to your community without a single line of code. Contact us at for more information.

Do you provide an API ?

Yes! We provide an API so you can get all our resources and deals on your own website. You can find more info here or email us at

How can I get my product listed on Secret?

Email and let us know what great offer you're thinking of for the Secret community!