logo intercom

Strengthen relationships with your customers with an online messaging system.

1 deal available
Redeemed by 754 members

Share deal

Intercom helps you easily set-up the right messaging experience, bots, emails, messages or even help centers, to build relationships with your customers throughout their journey.

General information about Intercom

An all-in-one customer interaction platform, Intercom provides your startup with all the features needed to engage your customers. With this powerful software tool, every point of interaction with a customer becomes a new opportunity for your company to grow.

As a result, you can significantly improve your business performance by increasing the engagement and ROI of your marketing actions. One of the great strengths of the Intercom platform is that it centralizes many essential functionalities in a single tool: product presentations, proactive messages, chatbots, email campaigns and self-service content.

To identify and reach new customers, you can add a new dimension to your sales pipeline. Intercom lets you assign targeted accounts to collaborators via a real-time ABM marketing strategy. You can identify, target and exploit your leads faster and more effectively.

At the same time, you can build customer loyalty by offering them an experience that lives up to their expectations. By combining chatbot automation with the expertise of your agents, you can optimize your customer service and significantly increase customer satisfaction.

But that’s not all: with the Intercom platform, you can also integrate and activate new customers, stimulate business growth with targeted messages and improve your processes with comprehensive and relevant reporting tools.

More than 25,000 companies use Intercom to communicate with and retain their customers. These include Amazon, Meta, Microsoft, Notion, udemy and monzo.

You can take advantage of Intercom’s software features at the best price by using the Secret coupon.

logo secret software deals platform

Secret's take about Intercom

They say customers are like your family. Although this may be true, my family have certainly never heard my professional customer service voice. They’re almost shocked to hear it 😲… I imagine I’m not the only one

What is Intercom?

Intercom is the all-in-one AI customer service solution that allows you to be present from the very beginning of your customer’s journey, to their purchasing decision and beyond 🚀 Provide the very best support thanks to Intercom’s automation to free your team from repetitive questions, the shared inbox, proactive support tools like help centers & checklists, and omnichannel messaging to reach your customers wherever they may be 💬 With Intercom, not only will you satisfy your customers with quick & comprehensive responses but you will also reduce your team’s workload. Start maximizing your efficiency!

Our opinion about Intercom:

Intercom is the perfect solution for customer support across all types of companies and all types of industries, from startups to enterprises, and from financial services to education👌 Intercom’s Early Stage Program gives early-stage businesses access to the platform and the vital features they need to kickstart their customer support. The easy-to-use platform gives you access to a suite of tools to connect with your customers and engage them 🧰 Getting started is simple with Intercom’s resources that are available, including a help center, a developer hub and a community forum so you can get the most out of the platform. Deliver exceptional customer support with Intercom and see your customers smile 😊

Intercom Pricing:

Intercom has great plans available to choose from, including the Starter plan for very small businesses and perfect solutions for other businesses, like Support and Engage. Get access to Intercom free for 1 year with Secret, with a 50% discount in your second year and a 20% discount following in year three. Discover the offer! 👀

- More details about Intercom's pricings
Best Intercom alternatives:

Alternatives to Intercom’s customer service software include Zendesk, Freshdesk, Freshchat, LiveAgent, Help Scout and many more other great tools. Check out Secret for deals on these tools and others to start saving! 🤩

- More alternatives to Intercom
logo secret software deals platform

Mary O'Brien

Customer Success Manager

1 deal available for Intercom
See all deals
1 deal available for Intercom

Up to $3108 in savings

1 year free on the Support or Engage plans
Deal details

Share deal

Deal selected

1 year free on the Support or Engage plans

1 year free on the Support or Engage plans

Unlock our Intercom deal and access 1 year free on the Support or Engage plans, saving your startup up to $3108. Secret offers 280+ verified deals and discounts on top SaaS software and apps to help your small business save money and grow. Don't wait! Take advantage of our Intercom promotional offer and coupon this September 2023.

Intercom pricing


Book a demo

Team inboxes


Assignment rules



Book a demo

SLA rules

Workload management

Role based parmissions

Team workflows



/ month

Chat & email channels

Shared inbox

Basic help center

Conversation routing bot

Intercom features

Communicate efficiently with your customers through their journey and never miss an opportunity again.

  • Collaborate with your team

    Create share inboxes for your different teams (sales, marketing, customer success) and work together, using notes and mentions, to answer specific customer questions.

  • Automate conversations

    Set-up chat bots easily on your website and app to deliver automated answers quickly

  • Chat with your customers in real time

    Schedule meetings or give selected customer segments access to a chat box and communicate with them in real time.

  • Access data to personalize customer conversations

    Intercom gathers all the customer's data so you immediately know who you are talking to, and the actions they have taken on your website.

  • Easily onboard new customers

    Create product tours to guide your customers through your website and your products.

Intercom: Pros & Cons


  • Quick installation: Intercom’s software is quick to set up, deploy, and get up and running
  • Knowledge base: The solution offers robust documentation
  • Custom chatbots: By connecting to your technology stack, chatbots can automate workflows efficiently


  • Customer support: Customer service on Intercom’s platform is unresponsive
  • Pricing: The pricing plans for this communication tool are relatively high
  • Complex integration: Integrating the software with your CRM and database can be time consuming

Why is Intercom better than other Collaboration software?

Intercom has more positive reviews than Zendesk: 91 vs 87

Intercom is better at support than Zendesk: 4.6 vs 4.1

Intercom has better positive reviews compared to Joonbot: 91 vs 1

Intercom is better at customer service than Joonbot: 4.6 vs 0.1

Intercom has more features than HubSpot: 160 vs 96

Intercom has more positive reviews than Salesforce Sales Cloud: 91 vs 90

Intercom is better at support than Salesforce Sales Cloud: 4.6 vs 4.1

Intercom has more options than Front: 160 vs 129

Intercom is more versatile than JivoChat: 160 vs 78

logo hubspot


CRM, marketing automation & customer service software suite

2 deals available

logo freshworks


Software suite for sales, marketing, and customer service teams

1 deal available

logo zendesk


Create a customer success support suite that is accessible and available to your customers at all times.

1 deal available

logo freshdesk


Customer service software to optimize your client communication

1 deal available

logo freshchat


A centralized and optimized messaging service

1 deal available

logo livechat


Customer service and chat software

1 deal available

logo liveagent


Customer support software

1 deal available

logo mercury


Online banking accounts and services for startups

1 deal available

Intercom Partner Agencies & Experts

It is with the greatest care that we have selected the best agencies and experts across the world to help you implement, use, and optimize Intercom.