General information about Segment
With Segment, your customer data is centralized and unified: every team in your company shares the same database. Your customer knowledge is therefore much more complete.
This allows you to obtain an ultra-refined knowledge of your customers, their different profiles, and customer journeys.
So at every touchpoint, regardless of channel, you can personalize the customer experience.
Secret's take about Segment
“Hey Simon!… wait its Harry? Ohhhh, Henry, right!” - 😬 what an awkward way to start a conversation with your customers, acquaintances or maybe even your friends & family. But there’s a special trick to remember everyone’s name. And I’m not talking about any complicated, psychological tricks 🧠 It’s simple!
Segment is a customer data platform that allows you to collect the customer data you & your teams need to provide the optimal customer experience 🎯 With the key data collected from your web and mobile applications, you can have a complete view of your customers, including the products they view, emails they open, checkouts they started and more. With this valuable information, you can deliver personalized messages to your target audience at the right time, optimizing your email marketing campaigns & improving your reach. On top of marketing, you can also use Segment’s software for your product analytics or, using one API, your analytics data. Start collecting, cleaning & activating your data for impressive growth, all from one centralized platform! 💪
Segment’s customer data tool gives you everything you need to connect with your customers effectively 🚀 Different products allow you & your teams to take control of your data: connections to collect a full view of your customer’s data, protocols to ensure your teams are on the same page, customer profiles and Twilio Engage to deepen your customer relationships. Customers make up an important part of any business which is why customer data is vital when it comes to your marketing, your product and/or your engineering. Get to know your users and what they want so your startup can find its product-market fit and boost its growth with Segment 📈
Get started on Segment for free or choose between one of their 2 other plans: Team and Business 😎 Each plan is suitable for different types of businesses with different needs, like the amount of visitors per month, included integrations or sources of data. With Secret, you can access $50,000 in credits for 12 months through Segment’s startup program and give your startup the kickstart it needs in the market 💰- More details about Segment's pricings
Alternatives to Segment’s customer data platform include Mixpanel, Amplitude, MoEngage and more software, with great deals available on Secret! 🤩- More alternatives to Segment
Customer Success Manager
$50,000 in credits for 1 year
Unlock our Segment deal and access $50,000 in credits for 1 year, saving you up to $50000 for your startup. Secret has over 280+ verified deals and discounts for you to save money on the best SaaS and subscription services for your startup to grow. Don't waste time, take advantage of our promotions now thanks to our Segment promo codes, coupons and credits valid in May 2023.
10,000 visitors per month
Includes 1 Data Warehouse destination
Connect to hundreds of apps
Unified contact files
All your contact data is unified and centralized
Real Time Audiences
Use data to deliver the right content, to the right user, in real-time
Customer journey and touch points
Track and optimize the user journey through all touchpoints
Segment: Pros & Cons
Performance: This customer data management and analysis software offers a lot of features and saves teams valuable time
Support: The customer service is attentive and available
Ease of use: Implementation is fast and many integrations are available
Price: Can be expensive for some users or for small companies
Coding: It is sometimes necessary to know how to code to have access to certain features
Maintenance required: Companies must budget for maintenance